FashionFluent Policies

1. Introduction

Welcome to FashionFluent! We value your trust and strive to provide you with the best shopping experience. Please read our policies carefully to understand our terms and conditions.

2. Shipping Policy

  • We offer shipping across India.
  • Orders are processed within 1-3 business days.
  • Standard delivery takes 5-7 business days, while express delivery takes 2-3 business days.
  • Tracking details will be shared via email once the order is shipped.
  • Shipping charges vary based on location and order value.

3. Return & Exchange Policy

  • Customers can request returns or exchanges within 7 days of delivery.
  • Items must be unused, unwashed, and in their original packaging with tags attached.
  • Returns due to size issues can be exchanged or refunded as per our discretion.
  • Refunds will be processed within 5-7 business days after the returned item is received and inspected.
  • Certain products, such as innerwear and accessories, are non-returnable due to hygiene reasons.

4. Cancellation Policy

  • Orders can be canceled within 24 hours of placement by contacting our customer support.
  • Once shipped, an order cannot be canceled.
  • If an order is canceled before shipping, a full refund will be issued.

5. Payment & Security

  • We accept payments via credit/debit cards, UPI, net banking, and cash on delivery (COD).
  • All transactions are securely encrypted for data protection.
  • We do not store any payment details on our servers.

6. Privacy Policy

  • We collect personal information, such as name, email, and contact details, to process orders and improve services.
  • Customer data is not shared with third parties except for order fulfillment purposes.
  • For more details, visit our Privacy Policy section.

7. Customer Support

For any queries or concerns, feel free to contact us:

📍 Address:
Shop No. 100, B Wing, Shanti Shopping Center,
Near Mira Road Station, Mira Road (East),
Thane – 401107, Maharashtra, India

📧 Email: Fashionfluent064@gmail.com
📞 Phone: 9136367938, 9136368238

8. Updates to Policies

FashionFluent reserves the right to modify or update these policies at any time. Changes will be reflected on this page with the updated date.

Last Updated: March 23, 2025

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